Creating clarity and managing ambiguity
In a complex organization things can seem less clear. You will learn some practical tips and tools on how to take ownership for your own clarity and manage ambiguity more effectively.
Welcome
Introduction - 6 principles for creating clarity
How clarity differs at different levels - The clarity curve
Check the clarity of your goals
Islands of clarity - Clarify own your own goals and role
Clarifying roles ARCI
Aligning with others
Are you aligned, just different or really in conflict
Managing trade-offs
Dealing with dilemmas - The five choices
Dealing with conflict
Next steps
Matrix management whitepaper